Frequently asked questions

Traveling by campervan in Finland is one of the best ways to experience the country's nature and freedom. Long scenic roads, quiet forests and thousands of lakes make Finland a great destination for a campervan road trip.

Our campervan rental is located in Oulu in Northern Finland, a great starting point for exploring Lapland, the Arctic Circle and even the fjords of Norway. From here you can easily start your journey north towards arctic landscapes and unforgettable road trip destinations.

Below you will find answers to the most common questions about renting a campervan and traveling in Finland.

Frequently asked questions

How do I make a reservation?

You can make a reservation directly through the booking calendar on our website. Once the reservation is confirmed and payment has been made, you will receive more detailed information about picking up the car and instructions related to the rental.

 

What kind of driving license is needed?

A valid B-category driving license is sufficient to drive a campervan. The driver must have at least one year of driving experience and be of the minimum age specified in the rental terms.

 

Where is the car picked up and where is it returned?

The campervan will be picked up and returned in Oulu. More detailed information will be provided before the rental begins.

 

Can I travel abroad with the car?

Yes. Travel within the Nordic countries is permitted. If you are planning a trip outside the Nordic countries, please contact us before booking.

 

Can I bring a pet?

Small, well-behaved and calm pets are allowed by prior arrangement only. The pet owner is responsible for any damage or additional cleaning caused by the pet.

 

Can I smoke in the car?

No. Smoking in the car is strictly prohibited.

 

What does the insurance cover?

The car is fully insured for the duration of the rental. In the event of damage covered by the insurance, the renter's liability is determined in accordance with the valid insurance and rental terms and conditions .

 

Can the liability share be reduced?

Yes. The liability portion for collision and collision damage can be reduced by purchasing a liability portion reduction as an additional service. The additional service does not apply to glass damage.

 

What happens in the event of an accident?

Always contact Valuerent immediately. We will help you investigate the situation and provide you with the necessary instructions. In the event of personal injury or serious accidents, you should always contact the emergency services.

 

Should the car be cleaned before return?

If you have not purchased a final cleaning service, the car must be returned in a normal, clean condition. More detailed instructions can be found on the Instructions-page.

 

What does the final cleaning service include?

The final cleaning service covers the usual cleaning resulting from normal use of the car. The service does not cover exceptional soiling, upholstery cleaning, heavy stains or other cleaning needs that deviate from normal use.

 

Do the toilet cassette and grey water tank need to be emptied?

Normally yes. If you have purchased the final cleaning service as an additional service, the toilet cassette and grey water tank do not need to be emptied before return.

 

Is bedding included in the rent?

See the up-to-date equipment on the Motorhome Equipment page. The page also contains information on possible accessories.

 

How does the heating work?

The camper van is equipped with a heating system suitable for Finnish conditions. More detailed instructions for use can be found on the Instructions-page and will also be reviewed when the car is handed over.

 

Where can I find more information?

For more information, please visit the Instructions, Insurance and Rental Terms, Equipment, and Booking Calendar- pages. You can also contact us before booking or during your trip.

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